San Antonio preparing for Harvey, Red Cross and CPS Energy ready


SAN ANTONIO - Mayor Ron Nirenberg and Bexar County Judge Nelson Wolff have activated a disaster declaration for San Antonio and the county.

Inside CPS Energy’s Customer Service Center, the phones are ringing off the hook.

“Do everything you can to prepare in advance,” says Deanna Hardwick, director of customer services.

Hardwick and her staff are working around the clock ahead of this weekend's hurricane.

They're providing safety tips and alerting customers about the potential for widespread power outages.

“Charge their cell phones we are telling them that they can go to see our outage map,” says Hardwick.

The threat of high winds could down powerlines across the area could cause dangers on streets.

People are urged to report outages online.

“Crews are ready to be deployed to locations as soon as the storm moves through as well as to make sure it is safe for them to be out there,” adds Hardwick.

As CPS Energy crews are on standby for Harvey, so is San Antonio’s American Red Cross.

“We are going to help man some of the shelters here in this city and we are going to need volunteers to help out with that need,” says Libby Castillo, a spokesperson.

The agency is calling for volunteers to help those who may be displaced.

“Right now we are preparing for the people evacuating on the Gulf Coast,” says Castillo.

For those hunkering down, the red cross warns to prepare for the worst.

“Make a disaster emergency kit so if the city does recommend you evacuate (from) your home you have an emergency kit with you,” adds Castillo.

City officials say to get flashlights and plenty of food and water to last up to 3 days.

Also, to not forget medications.

“If anything does happen we will respond to greatest need in the city and then we will also help people after the storm has passed,” says Castillo.

You can also download the “Red Cross” app to help with preparations.

“It will tell you what to do to prepare it will tell you what to do during a flood and what to do after,” says Castillo.

The Red Cross is prepared to open more shelters if needed here locally.

Useful links:

CPS Energy

Ready South Texas

American Red Cross

For the Red Cross Emergency App, text “getemergency” to 90999.

close video ad
Unmutetoggle ad audio on off